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Order Instructions / Help

We have organized sub-sections ( see in the headline ) to make finding your wanted items easier.
You can choose between following sub-sections: NEWS ( here you can find the latest releases and new arrivals )

CATALOGUE (here you can check our complete catalog )
TIP OF THE MONTH ( here you can find some highly recommended titles )
VINYL ( here you can find all vinyl stuff we have in our catalogue )

Just click on the PUT IN SHOPPING CART to place a title in your shopping cart. The default quantity is 1 - but you can order as many units as you like.
Once you've filled your shopping cart with the items you want, click SHOPPING CART ( in the headline of the page )

Which country should we deliver to:
Benelux
UK / Danmark / Schweiz
Italy / Greece / Finnland / Poland / Spain / Portugal / Sweden
USA / CANADA
Japan
Australia

here you have to choose the country you like to get your parcel delivered to. ( If your country is not listed, select "Other Country" or send your order via standard e-mail to us at DEUTSCHLAND@GOING-UNDERGROUND.DE and we will get back to you with more details regarding a delivery to your country )

Now you have to fill out the order instructions:

Your Name, your address, your country, your phone number, your eMail-address (*)
Then you have to choose the method of shipment, followed by the terms of payment (**).
During the order process, you're also able to write a comment concerning your order to us.

(*) fill in your e-mail adress so we can send you a confirmation e-mail message that we reveived your order (you must receive our e-mail confirmation within 10 minutes ; if you do not receive an confirmation from us within 10 minutes please re-mail your order once again )

(**) If paying by credit card, please be sure to quote the cardholder's name and address, the card number and the expiry date. ( the seperate safety system window for your VISA / MASTERCARD details will open AFTER you clicked on the PLACE YOUR ORDER buttom ) Payment can also be made by International Money Order , made in EURO only. You may also send cash via Western Union or any other cash transfer service. When sending payment via Western Union etc, please contact us with the payment reference number and to let us know that the payment has been sent.

When you are ready, click the PLACE YOUR ORDER button to submit your order. Once you place your order, we will send you a confirmation e-mail message (if you filled in your e-mail adress*) (**) If paying by credit card, the seperate field will now get opened ( eventually you have to confirme the security advice by clicking on the OK buttom that you are entering now a safety SSL connection ) now you can fill in your VISA / MASTERCARD details ( 1 , 2, 3 ):
 
Kartennummer means the numbers on the front of your card
Kartenprüfwert means the last 3 digits on the back of your card ( safety number )

click on WEITER to confirm and wait for the confirmation / O.K. of VISA / MASTERCARD center.

Once you received their OK your order is now placed and you will receive a seperate e-mail order confirmation from us (if you filled in your e-mail adress*)
An english version payment system will soon be available.

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* Dies ist ein reiner Händler-Shop, dh. nur für gewerbliche Händler und Läden.
Wir liefern nicht an Privat-Personen  (Registrierung ohne VAT-ID und gewerbliche Anmeldung daher zwecklos !)

 
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